Privacy Policy

Privacy Policy for Neotex ApS

At Neotex ApS, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with us.

1. Data Controller
Neotex ApS
CVR no.: 44652943
Stillingvej 105a
8741 Sabro
Denmark

Phone: +45 28 10 49 90
Email: info@neotex.dk

We are the data controller for the processing of your personal data.

2. What Data We Collect
We only collect the data necessary to provide and improve our services:

Information you provide through contact forms (e.g. name, email, phone number, message)
Data related to newsletter subscriptions (e.g. email address)
Technical data such as IP address, browser type, device, and browsing behavior (via cookies and Google Analytics)

3. Purpose of Data Collection
We process your personal data for the following purposes:

To respond to your inquiries and provide customer service
To send newsletters and marketing communications (if you have opted in)
To analyze website traffic and improve website functionality (via Google Analytics)
To ensure security and prevent misuse of our website

4. Legal Basis for Processing
We process your personal data based on the following legal grounds:

Your consent (e.g. for newsletter subscription or cookie usage)
Fulfillment of a contract or responding to your inquiry
Our legitimate interest in improving our services and ensuring website functionality

5. Use of Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our website. Google Analytics collects information such as your IP address, browser type, and pages visited.

Data collected via Google Analytics is anonymized where possible and is stored on Google servers, which may be located outside the EU. We have configured Google Analytics to comply with GDPR regulations and do not use it to track individuals across different websites.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

6. Use of Mailchimp
We use Mailchimp (provided by The Rocket Science Group LLC) to manage and send newsletters. When you subscribe, your email address and possibly your name are stored on secure Mailchimp servers in the United States.

We have entered into a Data Processing Agreement (DPA) with Mailchimp, and data transfers are based on the EU’s standard contractual clauses to ensure GDPR compliance. You can unsubscribe at any time via the link in our emails.

7. Data Storage and Retention
We store your personal data only as long as necessary for the purpose for which it was collected, unless we are legally required to retain it for a longer period.

8. Disclosure of Data
We do not share your personal data with third parties unless:

You have given explicit consent
It is necessary for the delivery of our services (e.g. website hosting, email platform)
We are legally required to do so
All third-party processors act under strict data processing agreements.

9. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:

Access the personal data we hold about you
Have incorrect data corrected
Have your data deleted
Restrict or object to our processing of your data
Receive your data in a portable format
Withdraw your consent at any time
Lodge a complaint with the Danish Data Protection Agency (Datatilsynet)
To exercise your rights, please contact us via the details above.

10. Cookies
We use cookies to improve your experience and gather statistics. You can choose to accept or reject non-essential cookies when you visit our website. For more information, please see our Cookie Policy https://neotex.dk/cookie-policy/.

11. Changes to This Policy
We reserve the right to update this Privacy Policy. The latest version will always be available on our website.

Last updated: 21/04-2025